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Conceptualization and UX design of a new innovative telemedicine service in Switzerland: Soignez-moi.ch​

Soignez-moi.ch

To address the future shortage of doctors in Switzerland, Soignez-moi.ch decided to develop Switzerland’s first digital telemedicine platform. It will provide qualitative and accessible medical care.

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To address the future shortage of doctors in Switzerland, Soignez-moi.ch decided to develop Switzerland’s first digital telemedicine platform. It will provide qualitative and accessible medical care.

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Approche

  • Identification and understanding of the problems of an audience who is weakened by the disease;

  • Market analysis and best practices in the Health Tech field;

  • Storyboarding of the process and interactions between patients, doctors and pharmacists through the platform;

  • Designing and testing the graphic mockups and interaction designs.

Résultats

Excellent user feedbacks during testing

Significant post-launch media coverage

Several Swiss hospitals are now collaborating with the Soignez-moi.ch

Gallery

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Design of a step-by-step medical questionnaire to identify patients’ symptoms and guide them towards an online consultation

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