Our aim: To empower you to learn about your customers on a regular basis.
For a number of years, designing the user experience has been an integral part of the digital business strategy. For example, Amazon invested 100 times more in UX than in its marketing. It’s simple: UX allows you to increase your market share and customer loyalty, whilst reducing acquisition and support costs.
However, having an in-house UX team is a considerable investment and isn’t always possible. Getting external support from a specialised agency like Telono could be a good alternative in terms of effectiveness and return on investment.