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Strategic human-centred design for your digital products and services

Since 2005, Telono has delivered more than 350 projects for clients in Switzerland and across the world, using methods such as: Customer journey maps User tests Usability tests Service design Web accessibility Personas creation Strategic counselling MVP creation Information architecture

We can help you at any steps of your project

In Switzerland or at an international level, we help you in the research, creation, and optimisation of your services, thanks to a team of experts in ergonomics, interaction design and our global network of UX agencies, UXalliance

Discover our case studies


Creating a Design System for a Professional Insurance Platform: Trianon

Trianon aimed to implement a robust and scalable design system to enhance the user experience...

Conceptualization and UX design of a new innovative telemedicine service in Switzerland:​ decided to develop Switzerland’s first digital telemedicine platform...

UX Maturity

Provide a better experience for your users by integrating design thinking and a human-centred design approach into your organisation’s culture.

(UX-PM) User Experience for Projects Managers is the first international UX certification proposed in Switzerland designed for project management and service design project, with and for users.


Our one of a kind usability lab is available for rent during the day and evening. From focus groups to individual sessions, we have all your research needs covered

News (mostly in French!)