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UX-PM Certification
Level 2
- Executing UX

In this level of the UX-PM certification, you’ll learn how to engage stakeholders to align everyone with the UX strategy, as well as how to seamlessly plan, coordinate, and implement UX activities at every phase of your project.

Thanks to this certification, you’ll be able to optimize your UX activities to seamlessly integrate them into an Agile development cycle. Elevate your projects with a user-centered approach!

Certifiée par l'UXalliance, la formation internationale UX-PM s'adresse aux Project Manager, Product Manager et Product Owner désireux de se familiariser avec l'UX design et plus généralement avec l'approche centrée utilisateurs.

Discover the course content

1. Discovering Voice of Business and Voice of Market

  • Framing the right challenge
  • Understanding business outcomes and impact
  • Stakeholders mindset
  • Competitive analysis
  • Starting with a framework

2. Discovering VoC (user research)

  • Importance of User Research
  • User Research Map
  • Generative/Exploratory Research
  • In-depth Interviews (IDIs)
  • Ethnography
  • Unmoderated Remote Studies
  • Research Deliverables

3. Product Strategy and Value Proposition

  • Understanding value for the user
  • Designing the Product Strategy
  • Value Proposition
  • Ideation Techniques
  • Building a Roadmap

4. Prototyping and Testing

  • Designing the solution
  • Information Architecture (IA)
  • Prototyping Solutions
  • Organizing Design Work
  • Visual Design
  • Evaluate Design

5. Supporting Dev Team

  • Documentation for Development Teams
  • Agile UX: integrate UX activities into Agile methodologies
  • Launching and Measuring Results

Upcoming inter-company sessions

01–03 April 2025

Meet your trainer

Florian Egger, PhD

Florian established Telono SA in 2005 in Geneva, where he currently serves as director. He manages a skilled team of UX Researchers and UX Designers, all focused on creating intuitive and accessible products and services.

With a PhD in Human-Computer Interaction (HCI) from Eindhoven University of Technology, Florian brings extensive global experience. His work spans healthcare, finance, and international organizations, where he has driven significant improvements in customer experience.

Fondateur de Telono, le Dr Florian Egger, expert en ergonomie et UX design, enseigne à l'EPFL et à CREA Genève et donne la formation certifiante UX-PM de l'UXalliance en Suisse.

UX-PM Training for your teams

Looking to train multiple employees within your organization through in-house sessions?

Contact us for a tailored offer that meets your needs. We also offer training sessions in English upon request.

Answering all your questions

All professionals wishing to adopt UX methodologies in their projects, for example:

  • Product manager
  • Project manager
  • Solutions architect
  • Marketing & communication specialist
  • Business analyst
  • Designers
  • Front-End developer

You can take advantage of an attractive all-inclusive package:

  • Pack Levels 1+2+3: CHF 4’536.
  • Pack Levels 1+2: CHF 3’042.–
  • Pack Levels 2+3: CHF 3’553.–

Or pay individually for the level you’re interested in:

  • Level 1: CHF 1’490.-
  • Level 2: CHF 1’890.-
  • Level 3: CHF 2’290.-

Inter-company training courses organized by Telono are always in French. We also organize in-company training courses, which can be given in French or English.

Our partner, Die Ergonomen in Zurich, runs courses in Swiss-German.

Yes, you can skip one level, and train directly to level 2 or 3, if you have prior knowledge and years of experience in User Experience. You’ll need to answer a series of questions and meet online with one instructor to ensure you have the necessary qualifications.

Our courses are guaranteed for a minimum of 4 participants.

In the event of cancellation, a new date will be proposed.

Each level of UX-PM training (inter-company) takes place remotely, over 3 half-days and in French.

We can also organize in-company sessions for your teams, adapted to your needs, in French or English.

Yes, you will receive your certificate as a shareable link to the online certificate on our website. You can also export it in PDF format.

Do you have any other questions or would you like an in-house training course? Don’t hesitate to contact us via our form below.

Register and become part of +13'000 UX-PM alumni

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