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UX-PM Level 3:
Leading UX


The Level 3 of the UX-PM certification aim to train to manage project which integrate user-centered methodology in the life cycle of multi/cross-channel and to optimize the investment in UX of your organisation.

After completing this course, you will be able to:

Manage big projects integrating UX activities and measure its real impact on your organisation and the user experience

Determine the UX strategy for all the projects of the organisation

Understand the strategic aspect of UX, evaluate and recruit talents needed to the success of the project

Target audience

People who have the UX-PM Level 2 certification

Design team director

Digital team manager

How the Level 3 is organised



Our pedagogical approach is the balanced rotation between theory, solving problem exercises and case studies. It focuses on communication and sharing experience between participants and the UX expert teacher.

Here is a non-exhaustive list of the covered content:

  • Management and planning of a project that integrate user experience’s methodology and tool;
  • Identification of commercial opportunities and definition of business cases for an UX project;
  • Communication, team synergy and collaborative design;
  • Creation of the design brief according to users’s issues, organisational context and product strategy;
  • Developing a UX Team: Integrating UX Resources into Project Planning;
  • Definition of objectives, UX measurement criteria and key performance indicators;
  • Immersion and practical exercises: techniques to define UX business opportunities, UX resource table and evaluation grid;
  • Definition of UX quality metrics, small group presentations and discussions.


This 3 half-days training is validated through a Multiple Choice Question (MCQ) test.

If the MCQ is passed successfully, the participants will get a UX-PM 3rd level certification delivered by the UXalliance network.



  • Cross-firm trainings take place online and in French: our next session will be held in 2024 on November 26-27-28 (half days);
  • In-company training: we offer this training in your offices (or online), on the dates of your choice.

Happy users, better business since 2005:

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